Laneo
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Laneo
Book a call →
Laneo designs and installs operating systems around the way your business actually works — connecting workflows, data, automation and AI where they create real leverage.
From client intake and follow-up to document handling, pipeline recovery, internal operations and reporting.
Every industry uses different terminology, tools and rules. But the operational problems often look surprisingly similar: work arrives through different channels, ownership becomes unclear, information gets scattered, follow-up depends on memory, and nobody has a clean view of what happened next.
Laneo builds the operating layer around those handoffs.
A contractor revenue system built around enquiries, estimating workflows, approval, guarded follow-up and revenue recovery.
A tax-season operating system that moves incoming documents from Gmail into structured folders, operational tracking and action queues.
Systems built around pipeline recovery, borrower follow-through, renewal opportunities, referral relationships and acquisition operations.
Use AI for work that benefits from interpretation, summarization, drafting, prioritization or assistance.
Use deterministic workflows for things that should happen predictably and repeatedly.
Keep commercial judgment, approvals, sensitive decisions and exceptions with the right person.
We don’t force AI into a workflow just because we can.
The goal is a better operating system, not more AI.
Forms, calls, referrals, website enquiries, qualification, routing, assignment.
Pipeline stages, tasks, booking, proposals, approvals, follow-up, recovery.
Inbound documents, storage, status tracking, missing-item workflows and action queues.
Acknowledgements, reminders, updates, follow-ups and human escalation.
Assignments, approvals, queues, exception handling, notifications and recurring processes.
Source tracking, operational outcomes, dashboards, audit history and evidence.
The exact system depends on your process. We don’t start by selling software. We start by mapping how the work moves.
Understand how work enters, moves and gets completed today.
Identify where ownership, information or next actions break down.
Decide what should be automated, AI-assisted or kept human.
Configure the operating system across the appropriate tools and accounts.
Run the critical paths and edge cases before relying on them.
Your team gets the working system, documentation and operating process.
Wherever practical, Laneo installs systems around accounts and infrastructure your business controls.
Your operational data stays yours. Your customer relationships stay yours. Your team keeps authority over the decisions that matter.
Each build shows the workflow, interfaces, controls, architecture, validation status and current evidence boundaries.
Five workflows, guarded follow-up, and a weekday Revenue Recovery List for residential contractors.
Read the teardown → SYSTEM BUILDDeterministic tax-season intake: sweep, file, log, and notify — with modelled results, honestly labelled.
Read the teardown → SYSTEM BUILDRenewal recovery for brokerages: scan the book, surface the window, book the review.
Read the teardown → PILOT BUILDBroker-approved content and engagement follow-up — partially implemented, pilot in preparation.
Read the teardown →We don’t start every project with a blank canvas. Laneo uses reusable operating patterns, deployment tooling and proven system components, then configures them around the workflows that make your business different.
The goal is not permanent custom-development dependency. The goal is a system your team can actually operate.
Different businesses. Different workflows.
Same goal: a system that runs the work better.
We’ll map how it works today, identify the biggest operational gaps, and tell you whether there’s a system worth building.
The review is free. Any third-party software or usage costs remain separate.